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Enhancing The Retail Customer Experience

How can next generation technology be used to engage consumers?

Thursday 30 November | Register now to watch on-demand

Presented by

In Partnership with

On-demand video now available

This webinar hosted by the Financial Times, in partnership with BigCommerce, explored how new technologies such as AR and AI, and online consumer trends such as sustainable shopping and social commerce are impacting the retail sector. It also examined how retailers can navigate the current economic challenges while investing in innovative online solutions to stay ahead of trends and enhance customer experience.

See full overview

World-Class Business Leaders and Speakers

Mark Adams

Senior Vice President and General Manager, EMEA

BigCommerce

Cassandra Bergsland

Director of Omnichannel

John Lewis & Partners

Milan Patel

Chief Executive Officer

dotdigital

Laura Onita

Retail Correspondent

Financial Times

Key Discussion Points

New Technologies

How are new technologies impacting the online retail landscape?

Economic Pressures

How can retailers and brands balance the need to stay ahead of trends in ecommerce with current economic pressures?

GDPR Regulations

How are cookie and GDPR regulations impacting retailers and brands?

See the agenda

This event took place on 30 November

FT Live Digital Dialogues are a fully digital 50 minute event experiences delivering maximum engagement. Live webinars provide unique opportunities to engage global senior audiences. All access, digital passes include access to all the live sessions PLUS all sessions on demand for 30 days. Join the conversation.